Knowledge Hub

Business knowledge,
made for Mzansi.

Articles, checklists, playbooks and case studies across 13 categories. Bookmark what matters, come back when you need it.

Stack of editorial books and magazines
Starting

Register your company with CIPC, step by step

From name reservation to your CoR14.3, the full CIPC registration journey for first-time founders.

Playbook 6 min
Compliance

VAT registration, when (and when not) to register

You must register at R1m turnover, but voluntary registration starts at R50k. Here's how to decide.

Article 4 min
Funding

What SEFA actually looks for in a funding application

Inside the SEFA assessor's checklist, collateral, owner's contribution, viability, and the make-or-break documents.

Playbook 7 min
Finance

Why your business is profitable but broke

Profit is an opinion, cash is a fact. Diagnose the cash flow leak in your business in under 30 minutes.

Article 5 min
Marketing

The WhatsApp Business playbook for South African SMEs

Catalogues, broadcast lists, quick replies and templates, turn WhatsApp into your best sales channel.

Playbook 6 min
Sales

How to close deals without discounting

Five questions that move price-sensitive prospects into value-sensitive buyers.

Article 4 min
Operations

Customer onboarding SOP, copy this template

Standardise the first 14 days with a customer so nothing slips and every client gets the wow factor.

Toolkit 3 min
HR & People

Hiring your first employee, the BCEA checklist

From offer letter to UIF registration, the legal essentials so your first hire is bulletproof.

Checklist 5 min
Procurement & Tenders

Tender essentials, CSD registration and Tax Clearance

You can't win a government tender without these documents. Here's how to get every one.

Playbook 6 min
Leadership

Leading your team through a tough trading month

Three communication moves that keep your team motivated when revenue is down.

Article 4 min
Manufacturing

Pricing for manufacturers, beyond cost-plus

Cost-plus pricing leaves money on the table. Add these three layers to your pricing model.

Article 5 min
Export

Export readiness, the first 100 days

From ITAC registration to your first AWB, a structured plan to ship internationally.

Playbook 7 min
Industrialisation

How B-BBEE procurement spend can win you contracts

Big corporates need to spend with black-owned, EME and QSE suppliers. Position yourself accordingly.

Article 5 min
Compliance

POPIA essentials, what every SME must do

The Protection of Personal Information Act applies to you. Here's the lean compliance checklist.

Checklist 4 min
Funding

Equity vs debt, choosing the right funding mix

Cheap money has a cost. Understand the trade-offs before you sign any term sheet.

Article 5 min
Operations

Case study: How Thabo's mechanical workshop went from R80k to R450k a month

A real-world story of a Soweto-based workshop owner who systemised his operations and scaled.

Case Study 6 min
Marketing

Marketing on a R0 budget, the founder's playbook

Eight tactics that have built SA businesses without a single rand spent on advertising.

Playbook 5 min
Starting

Starting a side business with R5,000

What to spend it on, what to skip, and how to land your first paying customer in 30 days.

Article 4 min